Datenschutz-Bestimmungen

At Food Tours of Venice, accessible from https://foodtoursofvenice.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Food Tours of Venice and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Food Tours of Venice. This policy is not applicable to any information collected offline or via channels other than this website.

 

The party responsible for this website

The party responsible for processing data on this website is:

Raphael Tours SRL
Via Micara 41
00165 Roma
Italy

Manager: Riccardo Chini

Email: info@foodtoursofvenice.com

 

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

 

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you fill any from on this website, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

 

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use „cookies“ to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

 

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Log Files

Food Tours of Venice follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

 

SSL or TLS Encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon is displayed in your browser’s address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

 

Email security

Regular Internet email is not secure. You should never provide information that is sensitive or confidential such as your social security number, account number or PIN numbers. We also ask that you do not send personal or account Information through regular email.

 

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Food Tours of Venice.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Food Tours of Venice, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Food Tours of Venice has no access to or control over these cookies that are used by third-party advertisers.

 

Third Party Privacy Policies

Food Tours of Venice’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers respective websites.

 

Google Analytics (Third Party)

This section describes Food Tours of Venice’s policies and procedures on the collection, use, and disclosure of your information collected from Google Analytics. Review our Privacy Policy Notice to see how Food Tours of Venice handles your personal information.

We use Google Analytics to see how visitors are using https://foodtoursofvenice.com.

Google Analytics reports traffic patterns anonymously. We may collect non-identifying information, such as the type of browser and browser version you are using to access our website, the day and time you access our website, the referring website that linked you directly to our website (if you arrived here by clicking a link on another website), and limited geographic information. No personally identifiable information is collected for this purpose. Like many websites, we use “cookie” technology. Cookies are small text files that this website places within your browser so that it can remember you when you show up again later. None of these cookies store any of your personal information. We use cookies to enhance your experience on our website while also protecting your privacy. In addition, Google Analytics uses cookies for the collection of web metrics and to track visitor interactions; however, Food Tours of Venice does not collect any personally identifiable information about visitors to our Web pages. Traffic statistics for this website are only reported to us anonymously and in the aggregate, and no information provided by Google Analytics is traceable to any specific individual. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. Most Internet browsers automatically accept cookies.

Although cookies help us create a better experience for you, most of this website will also work without them. If you don’t want to accept cookies, you can change your browser’s options to not accept them or to prompt you before accepting them. You can add an Opt-out Browser Add-on for Google Analytics or you can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser

 

Google reCAPTCHA (Third Party)

Google reCAPTCHA Privacy Policy “Google reCAPTCHA” (hereinafter “reCAPTCHA”) is implemented on our websites. This service is provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).

We use reCHAPTA on our websites to prevent various types of data processing abuse attempts (e.g. phishing). reCHAPTA analyzes various information of the respective visitor (e.g. IP address, mouse movements of the user, length of stay on the website).

By using reCAPTCHA, data is transferred to Google, which is used to determine whether the visitor is a human being or a (spam) bot. The data processing is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its web offers against abusive automated spying, against spam as well as protecting third parties against such attacks. You can read which data is collected by Google and what this data is used for at https://policies.google.com/privacy.

You can read the terms of use for Google services and products at https://policies.google.com/terms.

 

Booking management – Bokun (Third Party)

When you book a tour on our website you will need to enter some of your personal data. In order to manage your booking we use Bokun, a third party booking management system.

Your booking will be processed by Bokun, who collect, use and process your information, in accordance with their privacy policies.

You can access their privacy policy via the following link: https://www.bokun.io/privacy-policy

 

Processing your payment – Stripe (Third Party)

After you place an order on our website you will need to make payment for the goods or services you have ordered. In order to process your payment we use Stripe, a third party payment processor.

Your payment will be processed by Stripe, who collect, use and process your information, including payment information, in accordance with their privacy policies.

You can access their privacy policy via the following link: https://stripe.com/gb/privacy

Transfer and storage of your information

Stripe’s services in Europe are provided by a Stripe affiliate—Stripe Payments Europe Limited (“Stripe Payments Europe”)—an entity located in Ireland. In providing Stripe Services, Stripe Payments Europe transfers personal data to Stripe, Inc. in the US.

For further information about the safeguards used when your information is transferred outside the European Economic Area, see the section of this privacy policy below entitled Transfers of your information outside the European Economic Area.

Legal basis for processing: necessary to perform a contract (Article 6(1)(b) of the General Data Protection Regulation).

Reason why necessary to perform a contract: to fulfill your contractual obligation to pay for the goods or services you have ordered from us.

 

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

 

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

 

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Food Tours of Venice does not knowingly collect any Personal Identifiable Information from children. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.